Shipping Policy

Shipping and Processing Times:
Deliveries begin May 2022 and will be United States only (most states, excluding: AK, HI, ID, IA, MT, NE, ND, SD, PR, WI, WY).
As we are launching the first batch of orders through a pre-order system, processing times should be treated as 'until we begin fulfillment'. A full deposit is required and will be transacted at the time of purchase.

Shipping and installation are included in the price of your pre-order. boîtier for bike will be delivered within your home, within your room of choice (White Glove service).

For buyers, please ensure you have 9 feet of space to use boîtier for bike, and that there is a means for us to install the product, such as you have done with other large furniture (wide-enough thresholds, access to a wide-enough elevator, no extreme walkups).

Domestic Shipping Rates and Estimates
Shipping rates are included in the price of your pre-order.

Local Delivery
Local deliveries are treated the same as Domestic deliveries, see above.

International Shipping
International shipping (outside of the U.S.) is not available at this time.

How do I check the status of my order?
Before shipping begins, we will be providing monthly updates as to the status of fulfilling orders, at and directly through email. As your shipping date nears, you will receive an email to coordinate a delivery window. Members of our team + shipping partners will need to set a time to install your cabinet within your home.

Refund policy:
Orders cancelled by the end of the year (2021) will be fully refunded. If cancelled next year, there will be a cut off to our guarantee once we finalize logistics and make payments to suppliers. We are running the initial batch of orders as a crowdfunded campaign, where deposits are directly paying for materials. Please consider this before ordering.